The MegaFon and Asteros partnership is recognized as the largest call-center implementation of 2009 in Russia

Today, the MegaFon and Asteros set of projects topped the ranking of “The largest call-center implementation in Russia 2009” published by the Russian analytical agency CNews. Asteros is also second best in the CNews ranking of “The largest IT companies in call-center implementation in Russia”.

The ongoing partnership between MegaFon and Asteros began 4 years ago. Since then, Asteros has implemented and updated the federal call-centers of Russia’s largest mobile operator – MegaFon. Asteros continues the implementation of the Asteros Contact proprietary product for improving the performance of call center agents across 7 federal districts.

CNews Analytics (CNA) is an analytical agency specializing in IT and telecommunications market research in Russia. The CNews Analytics research group publishes around 15 analytical surveys on the IT market in Russia annually.

MegaFon is the first all-Russian mobile operator in the GSM 900/1800 standard. The company was founded in May 2002. The license area of MegaFon, as well as that of 100% of its subsidiaries, covers the entire territory of the Russian Federation. MegaFon makes use of state-of-the-art technologies, providing its customers with new possibilities for communication options and ways of working with information. Their set of high-quality mobile communication services is unique in the Russian mobile market and is targeted at both individual and corporate users.

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