Asteros is the only Russian company to receive Avaya Services Excellence award
Asteros won the 2011 EMEA Service Excellence Award from Avaya, a leading global provider of enterprise communications solutions and services. Asteros is the first Russian company to ever receive this highly acclaimed award, proving its competence in Avaya solutions and professional services.
This award is the recognition of Asteros' track record of successful deployment of Avaya solutions. Over 11 years of partnership, Russian systems integrator achieved the highest Avaya Platinum Partner status, currently being the only Russian company to have received the international Services Excellence award.
Avaya's wide portfolio of products and support services for telecommunications solutions at all levels empowered Asteros to undertake a number of unique large-scale deployments including a new call center for TransTeleCom and telecommunications infrastructure for TVEL, upgrade of MegaFon's call center and IT telecom infrastructures in the new offices of PwC, TNK-BP and other companies.
Asteros has been consistently demonstrating high competence at all stages of work with Avaya equipment and solutions throughout the whole time of their partnership. Positive feedback from customers was an important factor in the Services Excellence award selection process.
"Being Avaya Platinum Partner, Asteros keeps demonstrating the most important qualities including highly professional customer services, dependability and strong expertise. The Services Excellence Award is yet another confirmation that Asteros chose the right strategy helping it to reinforce its leadership within its segment of Russian market. Customer satisfaction is the key factor to our successful collaboration", says Alexander Parkhomenko, Chief Executive Officer of Russia and CIS Countries at Avaya.
"Dynamic development of information technologies changes business approaches of our clients. Businesses are trying to get as much value as possible from information technologies looking to reduce costs, optimize business processes and develop new opportunities. This new award is yet another confirmation of Asteros expertise in implementation of Avaya products and solutions at a global level helping our clients to achieve their business goals", suggests Mikhail Erenburg, President, Asteros.
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