Implementation of a hybrid cloud for Novolipetsk Steel
Over the past 16 years, the NLMK Group grew by acquiring and creating new assets, which led to the presence of autonomous IT services at practically all of the group’s enterprises. The heterogeneous IT environment and the lack of centralization and unification in the IT infrastructure could lead to the inefficient use of resources.
For this reason, NLMK’s top management decided to develop an efficient model to provide IT services to the
Description of the project
The project’s top priority task was to preserve investments in infrastructure that the client had already made. Asteros successfully completed a pilot project within the framework of the Microsoft
The solution's architecture includes:
To allow for a smoother systems integration, the professionals from Asteros Consulting developed and implemented the
Infrastructure management was carried out using Microsoft System Center 2012 R2. It was used to centralize the functions of the holding company’s service units, to update NLMK’s operating model, to unify standard processes, to streamline the number of IT systems in use, and to eliminate redundancy in software and support processes. Centralization of the client’s infrastructure has made it possible to consolidate a large quantity of heterogeneous information systems with overlapping functions and reduce their number by 35%.
The single user technical support system, which is based on Microsoft System Center Service Manager 2012 and Orchestrator, complies with ITIL methodology and makes use of Asteros Consulting’s own solutions to integrate with unified communications systems.
NLMK’s private cloud provides access to all corporate applications from anywhere within the
The project resulted in a significant reduction in the demand for IT support at NLMK’s subsidiaries. The single centralized Service Desk for the entire NLMK Group helps distribute the costs of support and basic infrastructure expansion between users according to their business values. The quality of IT services has considerably improved while their cost of production has fallen:
The project won the Management, Virtualization and Server Platform Partner of the Year at the 2014 Microsoft Partner Awards, an international competition of the best IT solutions among Microsoft’s Russian partners.
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